Salesforce
Digital enablement through Salesforce
Seamless implementation for CRM success
Zensar is a trusted Salesforce Silver Partner with 200+ consultants having 300+ certifications and 2500 years of combined person experience. We offer consulting led services with our innovative 2-in-a-box model (Domain + Salesforce consultants) to help customers chart a winning Cloud strategy, envision a seamless digital customer experience and program roadmaps. We have developed variety of applications on force.com such as 3 in 1 Insurance Portal, Loyalty Management Program, File Management Application, and many more for providing best-in-class services and to deliver tangible business results. Our strong digital orientation with deep industry focus provides measurable returns and excellent customer experience. Our implementation techniques and methodologies are highly customizable to suit the client's CRM needs and fill the existing gaps flawlessly.
Key Performance Indicators
90%+ CSAT score in Partner Portal
Our unique Salesforce reusable methodologies and frameworks are rapidly implementable across all Salesforce platforms. As a result, our quality deliverables to the customers yields impressive CSAT Score showcasing our expertise and value delivered.
Sales conversion increase by 20%
The implementations are carried out with deep domain knowledge enabling our consultants to configure a better customized solution. Our sophisticated data rule engine enables effective account planning creating more cross-sell and up-sell opportunities.
Reduced implementation cycle time by 20%
Zensar’s Salesforce libraries, which encompass pre-defined data models for solutions, reusable components, tools, and accelerators, enable seamless and accelerated implementations that are in close alignment with on-ground customer needs.
Lower operation cost by 15%
Zensar's seasoned CRM expertise provides end to end solutions to modernize legacy applications. Our consultants’ extensive development experience on Salesforce and Force.com platform ensures rapid implementation for guaranteed cost reduction.
90%+ CSAT score in Partner Portal
Our unique Salesforce reusable methodologies and frameworks are rapidly implementable across all Salesforce platforms. As a result, our quality deliverables to the customers yields impressive CSAT Score showcasing our expertise and value delivered.
Sales conversion increase by 20%
The implementations are carried out with deep domain knowledge enabling our consultants to configure a better customized solution. Our sophisticated data rule engine enables effective account planning creating more cross-sell and up-sell opportunities.
Reduced implementation cycle time by 20%
Zensar’s Salesforce libraries, which encompass pre-defined data models for solutions, reusable components, tools, and accelerators, enable seamless and accelerated implementations that are in close alignment with on-ground customer needs.
Lower operation cost by 15%
Zensar's seasoned CRM expertise provides end to end solutions to modernize legacy applications. Our consultants’ extensive development experience on Salesforce and Force.com platform ensures rapid implementation for guaranteed cost reduction.
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Zensar mentioned in Gartner Market Guide for Salesforce Implementation Services
*Gartner Market Guide for Salesforce Implementation Services [G00320713] Patrick J. Sullivan and Frances Karamouzis 13 June 2018
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