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Zensar Wins Multi-Year Contract with City of San Diego
The City will be able to offer innovative approaches to managing its network while saving taxpayers money
Press Release | 3 Apr 2018
San Jose, CA, April 3, 2018: Zensar, a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital transformation journey, announced that it has recently been awarded a four year, multi-million dollar contract from the City of San Diego for network services. The contract has the option of extension of two additional two-year terms with the total not to exceed contract value being approximately USD 79 MN.
“We are pleased the City of San Diego selected Zensar as its provider to manage its network services,” said Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar. “Zensar is committed to provide the City with exceptional customer service and delivery of the most up-to-date technology solutions.”
“This partnership aims to make the City of San Diego more transparent and accountable while enhancing security –all at a lower cost for taxpayers,” said Mayor Kevin Faulconer. “We look forward to working with Zensar on several new projects to help modernize and improve the City’s network as we replace aging technology with new digital infrastructure to better serve our residents.”
“Our experience in working on complex infrastructure technologies, coupled with our unparalleled delivery standards will enable the City of San Diego to achieve its goals. Zensar will deliver the services out of San Diego and its secure “state of the art” nearshore NOC based in Dallas, which will create additional jobs within North America.” said Harjott Atrii, Executive Vice-President and Global Head, Cloud & Infrastructure Services, Zensar.
Zensar has been providing network support services to some of the original pioneers in the networking revolution for almost two decades and has experience in assisting customers with navigating complex network upgrades and defining future technology roadmaps. Zensar has successfully executed multiple transformational projects around enhancements and upgrades of customer’s network data and voice environments. Zensar’s Digital Enterprise Applications, as part of the solution, will also improve effectiveness and efficiency of services, and offer improved visibility to service status and real-time reporting.
Zensar is committed to continuously improving the City of San Diego’s network and its service delivery and has proposed a Network Managed Services solution that will improve end-user experience through a seamlessly integrated delivery model. Zensar focuses on following the highest standards, which ensures excellent customer service and stable delivery of services. Additionally, it has strategically partnered with City-certified Small Local Business Enterprise (SLBE) IMG Networks for portions of our service solution.
As part of the engagement, there will be significant, local presence in the community by Zensar. The Zensar team working on this project will be dedicated to the City of San Diego, with the key employees located within blocks of the downtown City campus at WeWork and the rest of the team at Zensar’s Network operating centre in Dallas, Texas, where the City’s current Data Center is also located. Zensar brings the added advantage of operating a major parts depot as part of its business. With the addition of 24/7 monitoring and priority access to its own parts, it will be possible to react to issues quickly and address hardware issues expeditiously which will significantly reduce downtime.
As part of its Corporate Social Responsibility initiative, Zensar will be supporting science, technology, engineering and mathematics (STEM) education for youth by investing in programs in the San Diego region. We will also be expanding our support of STEM in San Diego by offering mentorships, participating in career fairs, conducting public speaking engagements and investing further in educational opportunities.