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Boost business growth and elevate customer experience. Explore Zensar’s Enterprise Service Management solution, powered by ServiceNow.
Boost business growth and elevate customer experience. Explore Zensar’s Enterprise Service Management solution, powered by ServiceNow.

Boost business growth and elevate customer experience. Explore Zensar’s Enterprise Service Management solution, powered by ServiceNow.

As a ServiceNow premier partner with global consulting and implementation rights — Zensar can accelerate your business transformation with insights from decades of systems integration experience.

We can help you adapt, grow, and stay competitive with implementation support and a suite of cutting-edge products and services that prioritize customer and employee experience, technology and operational excellence, hyper-automation, and low code.

Partner-Specific Solutions

Partner-Specific Solutions

We partner with ServiceNow to combine Enterprise Service Management (ESM) capabilities that facilitate enterprise transformation and exceptional experiences.

Implementation

Accelerate your organization’s digital transformation journey with our comprehensive ServiceNow implementation services — from initial planning to deployment and ongoing support. You can count on our expert team to customize and integrate ServiceNow platforms, help maximize your ROI, and deliver enhanced workflows, efficiency, and service delivery.

Migration

Streamline your IT service management (ITSM) processes with our migration services, delivered with precision and care. You can count on our team to handle every aspect of the transition, from planning and data migration to configuration and testing. Our experts will ensure minimal disruption to your operations as you move from legacy systems to ServiceNow platforms.

Consulting

Optimize your IT operations and enhance service delivery with our ITSM consulting services. Working closely with your team, our experienced consultants help assess your current ITSM practices, identify areas for improvement, tailor strategies to meet your organization’s needs, and provide end-to-end consulting support, from process design and tool selection to implementation and training.

ESM Platform Accelerator

Get the most out of your always-on service delivery landscape with our ESM Platform Accelerator. The plug-and-play solution can make ServiceNow implementations 30 to 40 percent faster with an array of process templates, ready-to-deploy code, and a choice of over 15+ super-useful plugins, covering users, platforms, and various operational areas.

Industry-Specific Solutions

We have curated an assortment of solutions, each tailored to a specific industry environment.

IT Service Management (ITSM)

The ServiceNow ITSM solution is designed to streamline and automate IT service delivery processes, improve operational efficiency, and enhance the end-user experience. Ultimately, our goal is to help you align IT services with business needs, improve service quality, and drive digital transformation.

IT Operation Management (ITOM)

The ServiceNow ITOM solution is designed to streamline and automate the management of IT infrastructure and operations, offer visibility into the IT environment, optimize resource utilization, and enhance service delivery. The solution modules span various ITOM dimensions: discovery and service mapping, event management, orchestration, and operational intelligence.

Human Resource Service Delivery (HRSD)

The ServiceNow HRSD solution is designed to help HR departments streamline and automate HR service delivery processes. We aim to provide employees with a modern and consumer-like experience for accessing HR services and information. The solution modules span various HR dimensions: employee service center, case management, knowledge management, service catalog, and service-level agreements.

Strategic Portfolio Management (SPM)

The ServiceNow SPM solution leverages advanced tools and capabilities to help organizations manage projects and initiatives in alignment with strategic objectives. We work with your team to prioritize, select, and execute projects that deliver the most value and support strategic goals.

Technology Provider Service Management (TPSM)

The ServiceNow TPSM solution is built to help technology providers automate service delivery processes, optimize the service delivery experience, and manage service portfolios effectively — all with a focus on improving customer satisfaction.

Legal And Service Delivery (LSD)

The ServiceNow LSD solution leverages advanced tools and workflows to help organizations streamline and optimize legal operations. Our experts can help you manage legal requests, contracts, and documents more efficiently, as well as meet compliance requirements effectively.