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Zensar to Showcase Store of the Future at ShopTalk 2018
Zensar AI solutions deliver a seamless transition from online to instore, driving engaging experience personalization
Press Release | 19 Mar 2018
Westborough, MA, March 19, 2018: Zensar, a leading provider of digital solutions, software and infrastructure services, announced today it will be showcasing its retail digital experience solutions at the upcoming ShopTalk event. Visit the Store of the Future Discovery Zone SF28 March 18-20, 2018 at the Venetian in Las Vegas, NV to meet with Zensar’s commerce and digital supply chain experts.
Join Zensar’s Vice President and Head of Technology, Ullas Nambiar March 19th at 6:00pm at TechTalk Stage 8 and learn how Zensar AI solutions deliver a seamless transition from online to instore, driving engaging experience personalization with Store of the Future.
“We are excited to showcase our digital solutions at this year’s ShopTalk event and demonstrate how retailers can drive Return on Digital® throughout their business. Retail is a key focus area for us and our digital expertise positions us well to deliver unified customer experience solutions to help drive digital transformation and achieve measurable business outcomes from digital investments,” stated Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar.
Durai Velan, Executive Vice President and Head, Retail Business, Zensar stated, “Zensar is uniquely positioned as the leading full service digital partner for some of the largest retailers in the US. We partner with Top 50 retailers to enhance customer experience journeys and NPS by digitizing their omni-channel and supply chain systems to help drive conversions, wallet share and retention. We have made significant investments in the latest technologies across artificial intelligence, machine learning, automation, analytics and composable enterprise architecture to support retailers along their digital transformation journeys. We’ll be showcasing these solutions at ShopTalk and offering free omni-channel assessments to help get retailers started on their journeys.”
When asked about his TechTalk presentation, Ullas Nambiar PhD, Vice President and Head of Technology, Zensar, added “AI is permeating all aspects of retail rapidly. E-commerce has had a head start while brick-and-mortar is still playing catch up. But as customers start to combine online and offline worlds, they are asking for more contextual and personalized real-world experience at their stores. At Zensar, we understand both these worlds deeply and believe a seamless transition from online to offline is possible. We help our retail customers deliver the Store of the Future – a deeply personalized store that delivers unique experiences to every customer.”
Zensar will be showcasing demos of their latest technologies including SmartRetail technology for personalized shopping experiences. SmartRetail brings the online shopping experience in-store. Facial recognition identifies registered users in-store and our recommendation engine provides a personalized experience, offering items most suited to the customer. Gesture, voice and touch systems interact with SmartRetail for a true Store of the Future shopping experience.