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Zensar Recognized for Third Consecutive Year in Gartner Magic Quadrant for Managed Workplace Services, North America
Zensar is one of 21 providers cited for delivering managed workplace services based on ability to execute and completeness of vision
Press Release | 29 Mar 2019
Westborough, MA, March 28, 2019: Zensar, a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital transformation journey, announced that it has been named for a third year in a row as a Niche Player in the Gartner 2019 Magic Quadrant for Managed Workplace Services, North America [G00352019] authored by Gartner analysts Daniel Barros and Mark Ray.
Gartner shares in the report that “managed workplace services (MWS) is centered in delivering a digital workplace experience to end users so organizations can leverage their digital dexterity in the development of new digital business services. The goal is to boost employee engagement and agility through a more consumerized work environment.”
Commenting on the inclusion, Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar said, “Today’s businesses are more digital than ever. The new breed of workforce desires convenient, smart and interactive digital working lives. We believe our inclusion in this report is in line with our digital focused strategy wherein we are applying Return on Digital® NeXT (New and Exponential Technologies). This approach is empowering our customers to offer holistic digital workplaces to their employees, adding value and increasing engagement.”
Harjott Atrii, Executive Vice-President and Global Head, Cloud & Infrastructure Services, Zensar added, “The first step in a company’s digital transformation journey begins with its employees. Zensar’s Digital Workplace Services portfolio is enabled by The Vinci™, our agile IT autonomics platform that provides artificial intelligence, digital UX management, machine learning, self-service, self-healing, VPA, NLP and workplace analytics. These features directly impact business growth with improved employee engagement, user experience and productivity, business process availability and lower operational costs.”
Zensar’s Digital Workplace is one of the four strategic pillars of Cloud and Infrastructure Services and one of the fastest growing business units within the organization. Zensar’s managed workplace solution embraces a “User First” workplace strategy to help enterprises transform from a traditional workplace, Mobile or Cloud-first approach to a digital workplace model with alignment to users, IT and business - all three critical dimensions of an enterprise. Zensar’s Digital Workplace Services include:
- Enterprise Mobility Services for secure accessibility on any device, anytime and anywhere.
- Cloud Workplace (Workplace as a Service) and VDI solutions leveraging market leading technology partners.
- Managed Unified Communication and Collaboration Services with real time user experience visibility.
- Enterprise Smart Desk using AI, ML and UX Bots.
- Smart Client Support Services using self-heal bots and strong partner ecosystems for global and flexible support requirements.
- Intelligent Workplace Management powered by hyper automation.
- IT Enablement and SIAM Services with industry best practices built into our Solution Blueprint.
Source: Gartner Magic Quadrant for Managed Workplace Services, North America, Published January 14, 2019, Analysts Daniel Barros and Mark Ray, G00352019.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.