New chief aims to make Zensar a 100% digital co

Software services company Zensar Technologies is poised for the second phase of growth with focus on making it a 100% digital firm, Sandeep Kishore, who took charge as the company's new CEO and managing director on February 15, told TOI on Tuesday .Kishore replaces Ganesh Natarajan, the founder of the company , whose term will end on April 30. Kishore has ushered in quite a few changes in the software and infrastructure services provider over the last two-and a-half month period since he took charge. “Ganesh and team have done an incredible job in building a solid organization.
Now, we are looking forward to the next phase of growth, focusing on digital and cloud-based opportunities,“ he said without specifying the time period for the same. He, however, agreed that Zensar's aim of being a $1 billion company still stands. “Acquisition is an integral part of our growth strategy .We will focus on tuck-in acquisitions. Also, we aim to add to the present workforce in the days to come,“ Kishore said, adding that over a period of time, all our businesses processes, from training to processes, will be digital. He said there are 12 high growth focus areas which have been identified for the company. These include big data and analytics, cloud ­ both SaaS and PaaS, user experience and customer experience, enterprise mobility, commerce (B2C and B2B), Internet of Things and analytics-driven business process management, among others. Kishore said there has been “several market-aligned changes“, especially in the three regions of the US, the UK and South Africa. “We have changed the structure of the organization to be far more nimble than what it was before. We have also launched new propositions for the chief marketing organization, which wasn't there before,“ he said, while sharing the information about a new “large-deal team“, which would now focus exclu sively on $25 million-plus total contract value.
Within a few days of Kishore's joining, he initiated “intense three-day training for 230 employees of Zensar from across the world in Pune“. Kishore said, “The massive native digital communication platform called the Zenverse, which allows the company head to have a direct conversation with any employee, has already seen good participation. This was launched to ensure more democratization in the firm.“ “I am thrilled with our digital and mobile development team who developed this within three weeks after I floated the idea,“ he added.