Enabling a superior travel experience for one of the largest Airlines in US
The customer was focused on providing superior travel experience and maintain a trusted relationship with their ﬂyers. The carrier aimed to reward their passengers' loyalty and conﬁdence in the airline by providing end-to-end seamless, transparent and reliable services. It wanted to adopt and upgrade digital interactions to gather insights and provide satisfying customer service.
Zensar partnered with them to reach their goals.
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