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Zensar Technologies mentioned in Gartner Competitive Landscape: Partnering with Third Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization
Zensar cited as Multi-Vendor Support (MVS) provider by Gartner
Press Release | 25 Sep 2017
Westborough, MA September 25, 2017: Zensar Technologies, a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital transformation journey, announced today it has been mentioned in the Gartner Competitive Landscape: Partnering with Third Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization [G00327262] authored by Gartner analyst Christine Tenneson.
Zensar is listed in the hardware support market landscape of providers as a Multi-Vendor Support (MVS) provider, defined as ‘a hybrid of resale/collaborative/TPM’ service providers. The report provides an analysis of competitive trends, market players and the future of competition in the TPM market.
According to Gartner analyst Christine Tenneson, “By 2020, the number of TPM-related RFI/RFPs that are multiplatform/multivendor will increase by 35% as TPM becomes more mainstream and is no longer considered a point solution for servers, storage or networking.”
Commenting on this citation, Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar Technologies stated, “We feel this mention for the second year in a row is indicative of our 30 year track record of delivering flexible, customized multi-vendor services that not only improve systems reliability, availability and performance; but also provide significant cost savings. This helps clients remain competitive in today’s marketplace. Zensar is committed to helping our clients along their digital transformation path, enabling them to realize Return on Digital®.”
Pinaki Kar, President and Head, Infrastructure Management Services & Cloud Business, Zensar Technologies added, “We are dedicated to providing the highest level of customer experience in the third party maintenance market. As clients drive further towards digitization across their enterprises, Zensar continues to develop customer-centric digital solutions. For example, this year we launched a fully integrated eSupport mobile app engineered to enable client access to world-class support functionality with the ease and agility of a truly digital experience – anytime, anywhere and anyplace.”
Linda York, Senior Vice President Multivendor Services, Zensar Technologies stated, “As one of the largest independent providers of global third party maintenance in today’s rapidly growing market, we have long standing relationships with some of the world’s most recognizable brands. We feel this inclusion reflects our proven track record and commitment to service excellence in supporting complex, highly available, multi-platform data center environments across the globe.”
Zensar offers three customized Multi-Vendor Support (MVS) packages; MVS, MVS+ and MVSlifecycle which provide enterprises:
- Continuous improvement from proactive alerting to trending analysis through state of the art technology, enabling higher visibility into IT infrastructure
- Comprehensive asset tracking and reporting
- Dedicated account management team, on-site field engineering, remote technical support teams and a world class global logistics organization
- Flexible SLA model and agile delivery methodology to meet the unique needs of every organization
- eSuppport mobile app for convenient mobile access to comprehensive case management, field engineering and technical support
Zensar has also recently been recognized in Gartner’s June 2017 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America [G00313892] authored by Gartner analysts William Maurer, David Edward Ackerman, Mark D. Ray, Stephanie Stoudt-Hansen, Robert Naegle and Leah Ciavardini. A complimentary copy of the full report is available from Zensar by visiting http://zensar.co/2ugLyrc.
Source: Gartner Competitive Landscape: Partnering with Third Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization [G00327262], July 7, 2017, analyst Christine Tenneson.
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