Zensar has been mentioned in the Gartner Report- “Revitalize Application Management Services with Kanban”

Pune, India, February 27, 2019: Zensar, a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital transformation journey, announced that it has been positioned by Gartner in the "Revitalize Application Management Services with Kanban" [G00374032} authored by Gartner analysts Neil Barton, Gilbert van der Heiden, George Spafford, Nathan Wilson.(Published 13 December 2018)

Providers of application management outsourcing services are searching for ways to grow revenue. Lean agile practices such as Kanban can help tech CEOs grow revenue by encouraging customers to focus on application improvement instead of cost reduction and SLA compliance. This research discusses the potential for Kanban methods to breathe new life into application management services.

Commenting on the inclusion, Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar said, "At Zensar, we are focused on creating maximum value for our customers by adopting methods and tools that will bring about visible benefits. We believe our inclusion in this report underlines our efforts towards remaining relevant to our customers when they need it the most."

Madhwesh Kulkarni, Senior Vice President and Global Head, Technology Transformation Group, Zensar added, "Companies need to be agile, flexible and highly responsive to remain competitive in a dynamic marketplace. Our team of experts have worked across complex IT environments to create lean workflows. Digital transformation engagements demand highly integrated tools strategy and we are enabling those changes in our customer environments – with an eye on future." 

Zensar's framework is based on design thinking principles, which understands user needs, observes the existing processes and defines the process workflow accurately. This framework can be used to apply Kanban for non-IT functions – such as Human Resourcing, Talent Acquisition, and Internal Communications etc. where lean principles are still applicable and can be used to reduce waste in workflows

Key benefits are as follows:

• Reduced response time helps companies to leverage favorable market conditions
• Increased productivity as the staff is focused on solving problems timely, making them contribute to taking on other tasks
• Increased efficiency can be felt across the IT team as people and processes become streamlined
• Cost management-This approach helps companies contain unnecessary operational costs that help in managing the overall profitability

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