Unifying diverse IT systems for workplace transformation at a leading healthcare and pharma company

Our client is a leading healthcare and pharmaceutical company with widespread operations across the globe. A strong growth story aided by several acquisitions over the years resulted in managing and consolidating disparate IT systems across 15 operating companies. The client wanted to address concerns including high costs, lack of operational transparency, and impact on employee and customer experience. Zensar deployed its ZenOTM (One Touch Migration) framework to help the client consolidate its diverse environments. In addition to integrating and centralizing the siloed operations, Zensar also helped develop an operations strategy for the transformed workplace. The entire transformation was carried out during the pandemic and completed ahead of schedule.