Zensar collaborates with Hawaii Gas for Salesforce Energy and Utilities Cloud implementation
Media Release | 13 Nov 2023
Zensar Technologies, a leading experience engineering and technology solutions company, announced a collaboration with Hawaii Gas, the only full-service gas utility manufacturing and distributing gas in the state for the implementation of Salesforce Energy and Utilities Cloud. This collaboration will enable Hawaii Gas to streamline its business processes and enhance its customer experience through advanced cloud technology for utility, tank, and bottled gas customers throughout Hawaii.
Manish Tandon, CEO and Managing Director, Zensar Technologies, said, “Consulting and implementing Salesforce Energy and Utilities Cloud is a critical step in our mission to provide Hawaii Gas with the best possible experience. The platform's advanced features and capabilities will significantly improve its operational efficiency while enhancing its ability to meet the unique needs of its customers. We are confident that this initiative will deliver significant benefits to clients and their businesses in the years to come."
Kendall Horner, Vice President of Strategy and New Markets at Hawaii Gas, said, “Our collaboration with Zensar shows our strong commitment to improving customer experiences and making our operations more efficient. We believe these improvements will help us understand, manage, and retain our customers while growing in our dynamic industry."
Business benefits expected from this implantation:
- Enhanced Customer Insights
- Streamlined Account management tools
- Business Retention and Growth
- Enhanced Focus on Customer Interactions
- Streamlined Workflows
- Analytics and Reporting
Yasin Alsagoff, Director of Information Technology at Hawaii Gas, provided insight on how this implementation helps advance the company’s business modernization goals, “This advanced cloud-based solution enables us to integrate vital data from our core applications effortlessly. It leverages automation to enhance operational efficiency, streamline resource management, and optimize our business processes effectively.”
Zensar has worked with various clients across industries on bringing in operational expertise by offering a full, consulting-led suite of services related to the Salesforce platform. As a Salesforce Summit Partner with a broad range of enterprise integration capabilities, Zensar has a proven track record of equipping teams with the world's top-ranked CRM platforms to meet their sales goals, drive revenue, increase productivity, and enhance consumer experience.
Princeton, US, November 13, 2023
About Hawaii Gas
Hawaii Gas is the only government-franchised, full-service gas company manufacturing and distributing gas in Hawaiʻi. Hawaiʻi Gas manufactures synthetic natural gas, or SNG, and renewable natural gas, or RNG, and blends hydrogen for its utility customers on Oahu, and distributes liquefied petroleum gas, or LPG (propane), to utility, tank and bottled gas customers throughout the state’s six primary islands. It also produces RNG at their award winning, Honouliuli Wastewater Treatment Plant on Oahu. Hawaii Gas is an investment portfolio company wholly owned by investment funds managed by Argo Infrastructure LP. For more information, visit hawaiigas.com.