Zensar announces partnership with FRISS to digitize risk assessment
Press Release | 9 Sep 2021
Princeton, NJ, September 9, 2021: Zensar Technologies, a leading experience engineering and technology solutions company, announced that they have partnered with FRISS, the most widely adopted provider of AI-powered end-to-end fraud prevention and detection solutions for P and C insurers worldwide. This global, strategic partnership will enable Zensar’s clients to access the latest market-ready AI, a multitude of data sources and unparalleled customer service directly through FRISS.
Nachiketa Mitra, Executive Vice President and Global Head, BFSI, Zensar, stated, “We see accelerated growth in virtual customer engagement models that comes with unique challenges. There is a clear need for fraud detection and risk mitigation during the underwriting process. FRISS brings end-to-end value to insurance carriers’ underwriting, claims and SIU processes with the ultimate goal of providing business benefits to their clients, aligning substantially with Zensar’s objectives.”
“Zensar is committed to delivering best-of-breed solutions,” added Andrew Vogeney, GM for FRISS North America. “We’re enthusiastic about being able to enhance that commitment by offering FRISS technology to the already-expansive base of Zensar customers, through shared industry knowledge and as trusted advisors on both sides.”
Commenting on this announcement, James Dewaker, Zensar’s Senior Vice President and Head of Insurance for North America, shared, “Our clients are looking for a comprehensive eco-system that can be managed across a digital landscape/framework. FRISS brings key elements of fraud detection and KYC features essential for today’s insurer to implement. We are confident that both teams will work well together to deliver on this critical business function.”
FRISS offers solutions that are essential for improving day-to-day efficiency through claims, underwriting and SIU, a necessity for all P and C insurers. These solutions complement Zensar’s Rapid Digitalization platform, InsureArk. InsureArk is designed to enable transformation of the current quote to claims processes within the P and C Insurance (Homeowner, Rental and Automotive). It is aimed at multiple personas (Customers, Insurers, Intermediaries, Adjusters, Contact Center Agents) within the Insurance landscape and provides Multi Channel Digital interfaces for carrying out their operations.