Salesforce

Digital enablement through Salesforce

Seamless implementation for CRM success

Zensar has developed a host of in-house accelerators, reusable components, and frameworks for providing ‘best in class’ services delivering tangible business outcomes. Our industry focus with strong digital orientation provides measurable returns and excellent customer experience. Our implementation techniques and methodologies are highly customisable to suit the client's CRM needs and fill the gaps wherever needed.

Key Performance Indicators

90%+ CSAT score in Partner Portal

Our unique Salesforce reusable methodologies and frameworks are rapidly implementable across all Salesforce platforms. As a result, our quality deliverables to the customers yields impressive CSAT Score showcasing our expertise and value delivered.

Sales conversion increase by 20%

The implementations are carried out with deep domain knowledge enabling our consultants to configure a better customized solution. Our sophisticated data rule engine enables effective account planning creating more cross-sell and up-sell opportunities.

Reduced implementation cycle time by 20%

Zensar’s Salesforce libraries, which encompass pre-defined data models for solutions, reusable components, tools, and accelerators, enable seamless and accelerated implementations that are in close alignment with on-ground customer needs.

Lower operation cost by 15%

Zensar's seasoned CRM expertise provides end to end solutions to modernize legacy applications. Our consultants’ extensive development experience on Salesforce and Force.com platform ensures rapid implementation for guaranteed cost reduction.

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