Zensar Technologies, a leading experience, engineering, and engagement technology solutions company, announced it has been recognized as a Strong Performer in the prestigious Whitelane Research UK & Ireland IT Sourcing Study 2025, a leading independent benchmark of IT service provider performance. This recognition underscores Zensar’s commitment to excellence, earning top rankings in General Satisfaction (Top 10) and Service Delivery Quality (shared 3rd place), with zero unsatisfied clients in the UK and Ireland region.
The Whitelane Research study, conducted by a leading European independent research firm, evaluated over 1,000 IT sourcing relationships and 1,100 cloud platform relationships based on feedback from 400 respondents across the UK and Ireland. Zensar’s debut in the study saw it surpass several tier-1 IT service providers, affirming its position as a trusted partner in the highly competitive UK&I IT services market.
Anshul Shrivastava, SVP & Head – Europe, Zensar, said, "Being recognized as a Strong Performer in our debut in the Whitelane Research UK & Ireland IT Sourcing Study is a testament to our unwavering focus on client success. Our top rankings in General Satisfaction and Service Delivery Quality reflect the trust our clients place in us to deliver innovative, reliable, and high-quality solutions. This milestone reinforces our commitment to being a proactive partner in their transformation journeys.”
Clients partnering with Zensar benefit from working with a provider independently validated for its excellence and accountability. The study’s findings, with zero unsatisfied clients, signal Zensar’s ability to deliver precision and value, ensuring peace of mind for enterprises navigating complex digital landscapes.
Jef Loos, Head of Sourcing at Whitelane Research, added, “Zensar’s performance in the 2025 UK & Ireland IT Sourcing Study is impressive, particularly for a first-time participant. Their top-tier rankings in General Satisfaction and Service Delivery Quality, combined with zero dissatisfied clients, demonstrate a strong client-centric approach and a robust delivery model that stands out in a competitive market.”
This recognition strengthens Zensar’s position as a leader in the IT services industry, showcasing its unique ability to combine agility with enterprise-grade reliability. For more information about Zensar’s services and capabilities, visit www.zensar.com