Pune, India
Jul 31, 20252 min read

Zensar Technologies, a leading experience, engineering, and engagement technology solutions company, announced its achievement of Managed Services Provider (MSP) Partner status with ServiceNow. This milestone underscores Zensar’s expertise in delivering scalable, cost-effective, and innovative digital transformation solutions to enterprises worldwide.

ServiceNow MSP status validates Zensar’s delivery excellence and platform expertise, positioning it as a trusted partner for agile, outcome-driven transformation services. By leveraging proprietary accelerators and end-to-end service delivery, Zensar drives rapid time-to-value, operational efficiency, and secure, scalable solutions.

Jitendra Nandwani, SVP and Head of Cloud, Infrastructure, and Security Services at Zensar, said, “This milestone reinforces Zensar’s leadership in platform-led managed services. Our relentless focus on delivering truly shared services - with unmatched flexibility and cost efficiency - while remaining deeply aligned with our clients’ transformation goals has been instrumental in our recognition as a ServiceNow MSP Partner."

Zensar’s MSP status empowers clients with affordable, customized solutions and a pay-as-you-go model, backed by comprehensive ServiceNow support and 24x7 monitoring. This achievement underscores Zensar’s role in advancing platform-led, outcome-based services, shaping the future of digital transformation.

"Working with Zensar Technologies is vital to driving continuous business improvement for our customers,” said Ira Simon, senior director, partner strategy and programs at ServiceNow. “The partnership will enable faster adoption of the ServiceNow AI Platform, which translates to measurable value and higher levels of client satisfaction.”

Zensar delivers rapid ROI through proprietary tools, seamless implementation-to-support services, and secure, compliant operations. Its flexible shared services model fosters lasting client partnerships, distinguishing Zensar as an innovation leader. Building on its ServiceNow Reseller certification, Zensar now holds “Consulting and Implementation” and “Service Provider” designations, boosting credibility through ServiceNow co-branding.

This milestone unlocks new revenue streams via subscription-based services and long-term contracts, reinforcing Zensar’s competitive edge with client-centric solutions.

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