From omnichannel to multimodal-enhancing customer experience

From omnichannel to multimodal-enhancing customer experience

Brands today explore every avenue for improving customer experience. One of the more important initiatives is to move from siloed and hard wired processes which result in disconnected experiences to and omni channel approach that integrates all the information about specific customers in one data set .By enabling information sharing about every touchpoint omnichannel creates a single source of truth.

Read the whitepaper to know more!

Tags:
Experience Services

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