Zensar has been recognized as a Strong Performer in the latest Whitelane Research UK & Ireland IT Sourcing Study 2025 — a testament to our commitment to service excellence and customer-centric delivery across the region.
Conducted by Whitelane Research, one of Europe's most trusted independent research firms, the study surveyed nearly 400 of the region’s top IT-spending organizations and analyzed over 1,000 IT sourcing and 1,100 cloud platform relationships. The report ranks providers across five service areas and five key performance indicators (KPIs).
In its first appearance in the study, Zensar has:
Ranked among the top 10 for general satisfaction:
This recognition highlights the strength of our client relationships, built on trust, reliability, and measurable results. ·
Ranked 2nd in account management quality:
A testament to our proactive client engagement, personalized support, and deep understanding of business priorities that drive lasting impact.
Ranked among the top 3 in service delivery quality:
This score places Zensar 5% above the market average,
underscoring our high-quality execution and operational excellence in delivering IT services.
Achieved zero unsatisfied clients across the UK & Ireland region:
A standout achievement that reflects our consistent delivery, deep client engagement, and ability to meet expectations across complex, multi-region engagements.
This achievement marks another milestone in Zensar’s journey to enable transformation with agility, innovation, and impact — helping clients confidently build what’s next.