Experience-led, autonomous, and future-ready.
How are generative AI and agentic AI transforming enterprise service management? In this white paper, Zensar explores the journey from manual, reactive workflows to intelligent, autonomous service ecosystems, unlocking new levels of efficiency, scalability, and customer experience.
Inside the white paper:
Key differences and synergies between generative AI and agentic AI
Use cases across IT, HR, finance, and procurement
Benefits: reduced costs, faster resolution, compliance, and improved experience
Implementation roadmap for AI-driven service management
Zensar’s accelerators and AI-powered solutions on ServiceNow
Real-world impact: MSP offerings and AI Engineering Buddy
Lead your enterprise into the future of intelligent service management.
Download the white paper to discover actionable strategies for rapid AI adoption and business transformation.