As companies expand their operations globally, the complexity of managing a widespread workforce increases exponentially. To ensure uninterrupted operations and exceptional customer experiences, robust resource planning processes are essential.
Our client, a New York-based analytics software company, recognized the need to implement workforce planning on top of its financial planning to achieve accurate budgeting for each employee while maintaining data sensitivity. However, the existing staff cost planning/forecasting process presented several challenges, and the client sought an Oracle partner that could provide significant process improvements.
Zensar, an Oracle Cloud Service Provider Expertise (CSPE)-certified enterprise, stepped in and leveraged Oracle Cloud HCM (Human Capital Management) to streamline the workforce planning process and make resource management more efficient than ever. With our Oracle services, the client was able to overcome its challenges, achieve its goals, drive seamless operations, and ensure its customers remained satisfied.