Key highlights
Days to minutes
acceleration of scheduling order creation
Search faster and easier with Natural language
Challenges
Scheduling orders for client hearing dates took three to four days, causing inefficiency.
The website’s search functionality was limited and couldn't handle complex queries for drafting detailed legal agreements.
Solution
1.
Transcripts from arbitration sessions generated orders automatically, reducing errors and saving time.
2
Natural language queries were converted into SQL for precise and rapid database searches.
Impact
Order scheduling
Reduced from three to four days to 10-15 minutes, allowing arbitrators to focus on critical tasks.
Enhanced search
Natural language understanding delivered a more intuitive experience than traditional filters.