Key highlights
30%
faster customer onboarding time
Better test coverage with AI-driven testing
Modernized treasury applications with cloud migration
Overview
Zensar partnered with the fintech client to modernize mission-critical platforms, accelerate delivery, enhance user experience, and drive scalable growth through a Function CoE model across core banking, lending, treasury, and trading.
Challenges
1
Lack of scalable product engineering
Faced increasing pressure to adopt a scalable, integrated product engineering approach across core banking, lending, treasury, and trading platforms.
2.
Legacy system constraints
Struggled with inefficient operations and scalability issues due to outdated applications and infrastructure.
3.
Regulatory compliance strain
Had to keep up with evolving financial regulations while enhancing platform capabilities.
Solution
1
Enhanced asset servicing platform
Introduced new features and compliance functionalities, ensuring regulatory adherence and platform competitiveness.
2.
Modernized core lending platform
Re-engineered using a flowable workflow, driving significant sales growth and operational efficiency.
3.
Optimized core banking operations
Enabled seamless client onboarding, expanding market reach and improving service delivery.
4
AI-driven test automation
Implemented AI-powered testing across product lines, enhancing accuracy, efficiency, and test coverage.
5.
Treasury application modernization
Migrated treasury applications to the cloud and revamped UI, improving performance, security, and user experience.
Impact
30% faster customer onboarding
Streamlined processes led to a significantly lower onboarding time, enhancing efficiency and customer satisfaction
Improved scalability
Enhanced operational capabilities enabled scaling client business in a competitive market.
User-centric innovation
Ensured intuitive, high-performing solutions that drove engagement and adoption through our “Experience-led everything” approach.
Sustained competitive edge
Leveraged capital markets and banking expertise to help the client stay ahead with cutting-edge, regulatory-compliant solutions.