From ‘Good to Great’- How Insurance Carriers can use CX to build customer loyalty
A book I read, a while back was called, “Good to Great”. How do you go from being a good company to excelling at everything you do? One of the key differences is customer service: it’s easy to spot a company with...
Guidewire PolicyCenter – Testing Rating
One of the most critical components in a Guidewire PolicyCenter (PC) implementation is to integrate with a rating engine; this is typically either the Guidewire (GW) Rate Engine or an external rate engine like Oracle Insbridge, SoftRater etc. While testing this key component, validation...
Guidewire InsuranceSuite Implementations – To ESB or not to ESB, that is the question
Guidewire projects start with an inception phase, one of the activities during inception is where the integration team comes together to discuss and agree upon the integration architecture that will be used to make Guidewire’s products communicate with the our client’s existing systems landscape. Many...
Bridging the Business Gap – Compelling Requirement Gathering lessons
Projects can struggle for a variety of reasons, one of which is poor requirements. You can overcome many obstacles such as poor planning or poor system performance, but poor requirements is not an option. While everything cannot be addressed in this short...
Ten steps to secure success with your Data Migration to Guidewire PolicyCenter
For many carriers starting a new Policy Administration System implementation, the data migration of their policy portfolio is the most risky and difficult part of the project. Regardless of how well the application is configured to meet the functional requirements of the organization,...
Tips to Jump-Start Guidewire Test Automation
There are several benefits to having an automation solution that can be gained – from expanding test coverage, increasing frequency of execution, reducing manual testing resources etc. In our experience, 100% of Guidewire customers want to implement automation in their testing practice and...
Get Started with your BillingCenter Implementation
As someone who helped develop BillingCenter from the ground up and since then, has been involved with over 30+ BillingCenter implementations, I get asked this question all the time – “What are the biggest challenges you’ve experienced during BillingCenter implementations and how have...
XSD Based Service Example
A basic description of the service implementation is as follows, The name of the service is XSDExampleAPI, this class extends the WsiServiceBaseAPI The service methods use the following two types that are defined in the XSDExample.xsd provided for input and output parameters InputParameter OutputParameter There...
GX Model Based Service Example
A basic description of the service implementation is as follows, The name of the service is GXModelExampleAPI, this class extends the WsiServiceBaseAPI The service methods use the GX Model of the Guidewire User Entity. Additionally, base the GX Model on the “User” entity and select...
POGO Based Service Example
A basic description of the service implementation is as follows, The name of the service is POGOExampleAPI, this class extends the WsiServiceBaseAPI The service methods use the following two types, GOSU classes that implement the service parameter marker interface IWsiServiceEntity for input and output parameters InputParameter OutputParameter...