Zensar’s Technology Optimization Consulting helps organizations maximize the value of their IT landscape—from accounting and ERP systems to Salesforce, CRM, and HRM platforms. We combine service design expertise with platform-specific knowledge to uncover gaps and opportunities. By engaging directly with employees, we capture real, ground-level insights on what works, what doesn’t, and what’s been overlooked. Using this input, we recommend practical, targeted improvements tailored to your unique needs—focusing on efficiency, usability, and long-term business impact.
What sets us apart
Our sub-offerings
Technology Optimization Consulting
We assess your IT systems—ERP, CRM, HRM, and more—to uncover inefficiencies, redundancies, and opportunities for improvement across the tech stack.
Actual Usage by Employee Insights
By engaging employees directly, we gather real feedback on tools and workflows—revealing what works, what frustrates, and what’s often overlooked.
Impact-Led Enhancement and Roadmap Planning
We translate insights into tailored recommendations and roadmaps, prioritizing improvements that deliver measurable efficiency, usability, and business value.
Client stories that speak for themselves
Explore our services
Capability and Capacity Consulting
We assess talent systems, onboarding, and enterprise tools to identify gaps, streamline processes, and build a future-ready workforce equipped for evolving business needs.
Content Ops
Establish content-as-a-service with a product-led approach—helping set up in-house content operations for scalable, efficient content delivery.
Employee Awareness Campaigns
Identify what drives or hinders adoption during change, using audience insights plus tools and platforms to design campaigns that engage and motivate employees.
Insight Coaching
Coach product and journey managers to integrate insights across roles and teams—enhancing decision-making, alignment, and customer-centric practices.
Learning Consulting
Audit & design learning experiences informed by human motivations. Enhance adoption with tailored, high-impact learning strategies and experiences.
Product Coaching
Use cross-industry expertise and insight-driven methods to elevate your product function—enhancing value delivery and strategic product decisions.
Sales and Partner Excellence
Equip your team with refined sales narratives, value-driven content, partner collaboration, and expert-led strategy to win more in a competitive tech market.