Zensar’s The Vinci platform delivers AI-led IT efficiency with advanced AIOps capabilities, including event correlation, anomaly detection, root cause analysis, and NLP-driven insights. Powered by AI, ML, and automation, The Vinci streamlines IT operations, accelerates provisioning, and ensures agility across on-premises and cloud environments. Built on a unified IT model, it helps enterprises reduce errors, improve resilience, and adapt quickly to evolving business needs.
What sets us apart
The Vinci™ Advantage
The Vinci™ empowers IT leaders to overcome the challenges in their environments effectively and help businesses stay relevant and competitive. The platform boosts IT efficiency with powerful built-in capabilities
Sense and act
Automated anomaly detection, automated incident creation, enhanced correlation, and noise reduction
Detect to correct
Identification of KPIs, automated remediation, and enhanced first-call resolution
Visualize to collaborate
Single-pane-of-glass view and a full-stack dashboard
Request to fulfil
Multi-cloud management and self-service portal
Benefits
We have partnered with leading enterprises, across diverse industry sectors, to drive the business bottom line using AI-powered IT. The partnerships have resulted in improved business agility, operational efficiency, and scalability.
75%
enhancement in SLA adherence
98%
reduction in downtime
98%
automation of ticket logging
60%
automation of incident remediation
90%+
automated provisioning
40%
faster time-to-market
75%
reduction in P1 incidents
90%
events suppression
90 days to value assurance
35%
reduction in mean-time-to-resolve (MTTR)
~0.2 seconds
to resolve issues
Why choose 'The Vinci' ?
Effective business orchestration
Accelerate services on-boarding “self-service” and increase services availability by self-healing IT
Ubiquitous connectivity - Hybrid IT
Connecting all environments together, from public IT services to private and existing IT landscapes intelligently for anywhere business availability
Security and compliance
Keeping mission-critical systems secure and compliant with international and industry-specific regulation standards anytime
Monitoring Insight
Tooling for application and infrastructure landscape in real-time
Cost management and cost transparency
Improved planning and cost consolidation from dynamic IT consumption
Event correlation
Topology-based business and service impact analysis with AI systems and machine learning
Service management
Seamless experience through omnichannel service interaction
Real-time dashboards
Anytime available integrated dashboard for IT services status, contracting, and reporting
Explore our other services
Cloud foundation framework
Empowering your cloud transformation journey