In 2020, banks faced one of their worst nightmares globally, with the closure of physical offices, and the move to complete remote orchestration of banking. While this has led to high-impact transformation and rapid adoption of new technologies, the core functionality of banks remains the same - managing risk, matching capital demand and supply efficiently, and deeply perforating their customers’ lives and institutions’ operations.
Most banks fast-tracked rapid fixes and undertook new transformation initiatives - and are now ready to explore what future-readiness means and how digital will help them achieve it. How can banks do this right in the digital age, and what will it entail? More importantly, what’s the best and most cost-effective way for banks to sharpen their focus on business transformation with nimble, yet cutting-edge technologies?