Key highlights

40% increased productivity with automations

Zero downtime during the 2024 Windows outage

Enabled core banking modernization

Overview

  • Client name: A full-service commercial bank headquartered in Massachusetts

  • Region: US

  • Industry: Banking and financial Services

  • Client since: 10+ Years

Challenges

1.

Core product lacked agility

2.

No proper integration strategy

3.

Manual intervention due to poor integration

4.

No centralized endpoint, service, and patch management, unified monitoring, reporting, or device management

5.

M&A required seamless data integration

Solution

1.

Unified IT for 6K+ assets, secure endpoints, Windows 11 rollout

2.

API-led FIS code connect migration

3.

Integrated CoreLogic, nCino, Salesforce, Encompass via MuleSoft

4.

Better sales, underwriting with headless core API

5.

Compliant protocols, data migration tools

Impact

1.

M&As 35% effort saved on development with reuse

2.

40% increased productivity with automations

3.

Future-proofed investments with APIs

4.

Reduced TCO with the build or unlock once and use it anywhere methodology

5.

Minimized downtime and enhanced CX during acquisitions

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