Key highlights
36% faster time-to-market
30% lower maintenance in the loan origination system
100% SLA compliance for treasury support service
Overview
Client name: UK’s oldest family-owned private bank
Region: UK
Industry: Financial services
Client since: 15+ years
Challenges
1.
The client wanted to develop an integrated banking management app and modernize the core banking platform for scalability, including revamping the loan origination platform and the treasury system and extending forex products to HNI customers.
Solution
1.
Delivered core modernization, system integration, open banking platform deployment, and support
2.
Modernized loan origination system for informed decisions and automated document generation
3.
Enhanced the treasury system
4.
Automated online banking platform
Impact
1.
Constant high CSAT score (4.9/5)
2.
90% reduced efforts to fund/defund Nostro
3.
100% SLA compliance for treasury support
4.
130% increase in processing capacity
5.
20-30% increased efficiency with automation
6.
PSD2, PCI-DSS, GDPR, and other regulatory compliance