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Banking on Experience
How we are best suited to help Banking and Financial Institutions transform their end-user experience
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Experience Strategy Design for Financial Services
Digital Experience Platform for a Leading Global Payments and Technology Company
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Accelerated Digital Transformation for Banking
Enabling 360-degree Digitalization of a Major South African Financial Institution
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Cloud-led Modernization for a Global Bank
Enhanced Workplace Productivity for a Global Financial Services Firm
Read MoreBanking on Experience
How we are best suited to help Banking and Financial Institutions transform their end-user experience
Read MoreExperience Strategy Design for Financial Services
Digital Experience Platform for a Leading Global Payments and Technology Company
Read MoreAccelerated Digital Transformation for Banking
Enabling 360-degree Digitalization of a Major South African Financial Institution
Read MoreCloud-led Modernization for a Global Bank
Enhanced Workplace Productivity for a Global Financial Services Firm
Read MoreBanking on Experience
For customers of today's Financial Products and Services, there is an expectation that their Experience is as personal as their money. As secure. Zensar promises its customers an experience-led business transformation journey through a four-pronged approach. First, we create value through our business domain expertise, solutions and accelerators. Second, through a 'Centers-of-Excellence' approach, we leverage reusable components for rapid prototyping. Third, we engage with cutting-edge partners to offer joint go-to-market. And fourth, we tap into our horizontal capabilities - Experience, Analytics, Automation, Cloud and Legacy Modernization. Zensar enables its customers to Bank on Experience to deliver superior business outcomes and long-term customer loyalty.
Our Service Portfolio
Our comprehensive offerings across Financial Services
Retail and Corporate Banks
We serve our Retail and Corporate Banks across the business value chain. We have implemented solutions in customer personalization using predictive analytics and AI, contactless customer onboarding solutions, digital experience transformation, API automation, and DevOps implementation and support.
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Capital Markets
We help Asset and Wealth Managers, Investment Banks, Broker-Dealers, and Custodians manage margins, costs, regulatory and operational issues. We achieve this by leveraging innovative Experience Strategy, strong Digital Foundation and Advanced Analytics to decide the best course of action.
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Lending and Mortgage
We offer services across the Lending value chain - loan origination, application management, rating, and funding through servicing. Our Digital Lending solution mobile and web interface can integrate with existing channels while our AI and Analytics solutions can help enhance credit decisions.
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Payments
We deliver omnichannel CX and Automation-led engagements across the Payments value chain. Our expertise lies in straight-through processing, business process improvement, real-time and cross-border payments using Blockchain, open banking using Test Automation and fraud detection using Analytics.
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Governance, Risk and Compliances
Our Governance, Risk and Compliance offerings encompass data aggregation and reporting, regulatory compliance, financial crime, risk analytics and credit risk management. We have also built accelerators using in-house open-source platforms such as ZenMatic, ZenVault & ZenAnalytica.
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Industry Recognition
Zensar: A Transformative Case Study
Zensar's Accelerated Digital Transformation
Major Contender in Guidewire, PEAK Matrix® '20
Mention by Gartner Market Guide for Blockchain '20
Rising Star, ISG Provider Lens™ 2019-20
Key Capabilities
The four main tenets of our value proposition for the Banking and Financial Services industry
Experience-led Transformation
We believe in designing great experiences. The quality of touchpoints experienced by end-users of our clients has a direct relationship with their commercial performance and market share. Here we offer our clients, services and solutions for Deep User Research, Personalization, Customer Onboarding, Digital Marketing, Conversion Rate Optimization, and Virtual Events.
Advanced Analytics and Automation
Advanced Analytics helps you look beyond the obvious and into the future. We offer services for Data Quality, Master Data Management, Data Governance, Data Visualization, and Applied AI. Robotic Process Automation (RPA) has revolutionized the Banking industry by enabling employees to spend their time on more complex tasks, while AI handles back-end operations.
Digital Foundation Services
Digital Foundation Services (DFS) from Zensar empowers clients to manage, operate and continually optimize the necessary technology infrastructure responsible for delivering digital business outcomes. Using DFS, you can harness cutting-edge innovations while delivering consistent operations, resilient infrastructure and superior experience.
Legacy Modernization
We bring to you our next-generation application lifecycle services through integrated services, enterprise architecture and consulting. We partner with our clients to offer services for next-gen ADM, Legacy Modernization, Testing Automation, Microservices and API, Agile and DevSecOps, and Automation, with deep expertise in Oracle, SAP and Salesforce ERP systems.
Success Stories
One of the Largest Global Banks based in the UK
Design Research Services to enhance Global User Experience
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A Major Retail and Commercial Bank in Scotland
Enabling our client's vision to become a Digital-First Bank
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A South African Central Securities Depository
We helped our client reduce cost using Advanced Analytics Platform
Read MoreOne of the Largest Global Banks based in the UK
Design Research Services to enhance Global User Experience
Read MoreA Major Retail and Commercial Bank in Scotland
Enabling our client's vision to become a Digital-First Bank
Read MoreA South African Central Securities Depository
We helped our client reduce cost using Advanced Analytics Platform
Read MoreOur Thought Leadership
- India
- US
- UK
- South Africa
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