Accreditations and Certifications

We are committed to meet customers’ needs and expectations by delivering industry-relevant services and solutions,
through continual improvement of our processes and systems

Quality Objective

  • Deliver services and solutions that meet customer requirements
  • Continually enhance external and internal customer satisfaction
  • Improve productivity and reduce rework enabled by digitalization and automation

Zensar's Quality Management System has been created over a span of 15 years and is based on international frameworks and benchmarks:

  • ISO 9001:2015: Basic system for defining our QMS and to assess QMS effectiveness
  • CMMI: Best practices for software engineering, IT service management and continuous process improvement
  • ISO 20000 : The international standard for IT service management
  • Six sigma: Used as a tool for systematic analysis and process improvement


Information Security

  • Zensar is committed to protect the information of all interested parties including its customers by the implementation of Information
    Security Management System with continual improvement in all its business activities/processes.


  • ISO 27001: Operates on Information Security Management System which complies with the requirements of ISO/IEC 27001:2013
  • PCS DSS, HIPPA: Client specific compliance programs