Your insight operations can gain real value by harnessing proven approaches across industries. We collaborate with insight, product, and journey teams to bring an outside-in perspective grounded in experience, not templates. Relying on an in-depth understanding of your aspirations, current setup, team roles, and how insights are consumed, we help design research operations that enable continuous discovery and long-term value creation. 

We work closely with you to unpack your insight system and map interdependencies and connections. As an external consultant, we evaluate teams and structures by partnering with key insight leaders to understand their roles, KPIs, and teams. 

We excel at coaching product and journey managers to embrace insights across their roles, teams, and practices. 

Our insight coaching offering includes  

• Guidance on research methodologies 
• Stakeholder interview support 
• Continuous discovery best practices 
• Recommendations for evolving insight tools