“One Support” DataOps plans to transform next-generation IT support and end-to-end data operations. It leverages AI/ML, Gen AI, and automation along with a synergized execution model for enhanced accountability and efficiency.
Enhance customer satisfaction with faster, smarter responses powered by Zensar’s DataOps solution.
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Benefits

Unlock the power of data with our innovative DataOps solution:

Achieve-30 percent reduction in average handling timeAchieve ~30 percent reduction in average handling time
Gain 10–15 percent improvement in first contact resolutionGain 10–15 percent improvement in first contact resolution
Accelerate response timesAccelerate response times, identify recurring issues, and deliver superior outcomes
Detect similar incidentsDetect similar incidents, capture new ones, and seamlessly close tickets in your ITSM tool