Conversational AI

At Zensar we believe the advances in Conversational Systems will have a huge bearing on how businesses achieve their objectives. Therefore, we have built strong capabilities in Conversational AI and are already working with customers to address their pain points. Our solutions focus on making the conversations contextual, dynamic and personal- almost human like with text, speech and vision used as modalities used for exchanging information and to detect context.

Zeva is Zensar’s voice-based enterprise personal assistant. With features of enterprise integration, email integration and Google search integration, Zeva has an in-built self-learning capability based on its usage pattern. Built on an AI based Q&A system, Zeva maintains context in the conversation using voice authentication and offline speech features.