Jul 28, 20211 min read

Our client, a progressive financial services provider, was taking all the right steps to improve the quality of its services. It had invested in the latest tools and technologies and deployed DevOps with individual state-of-the-art tools, processes, and automation.

Their investment resulted in an increase in speed, but despite adopting the latest tech, the quality index remained unaltered. To figure out where the problem was, we started by examining the set-up thoroughly. There was no doubt that the technology stack was robust, so what was stopping it from achieving its full potential?

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