Cloud Connector The Key to Seamlessly Leveraging Multiple Unified Communication Services
Unified communications and collaboration (UCC) vendors can now reach out to their clients directly by providing all the collaboration services on the cloud rather than depending on carrier service providers. With a plethora of options available for customers to choose from and different UCC vendors with numerous customizations available, it is imperative that a standard set of protocols will help enterprises leverage cloud services and reduce costs. In this paper, we discuss the Cloud Connector, a solution that can be hosted as CPaaS (communications-platform-as-a-service) and serve as a common nodal point for different UCC applications to interact, resulting in an increase in value for UCC investment.