Tag: Virtual Assistant

Domain Adaptable Entity Extraction
Natural Language Processing (NLP) is the state-of-art technology in AI that enables machines to understand human language. NLP is what enables virtual assistants AI to understand the user inputs and respond accordingly. The market size of global Intelligent Virtual Assistants (IVA) is...

From OmniChannel to UniChannel — can Virtual Assistants fundamentally change how Customer Service works today
The Smart Speaker install base in the US is growing at 40% .This rate is faster than any other consumer device in the last century — pretty remarkable when you know that these other devices include Radio, TV, Smartphone, PC, and the Internet!...