Tag: Retail

Don't let product returns eat into your profits

Don’t let product returns eat into your profits

When customers purchase products online, returns are inevitable to an extent. They may return products for many reasons – receiving a damaged item, incorrect product, it looks different than how it looked online, etc. Some users may also order multiple sizes or...

/ February 14, 2020
AR/VR in the connected retail ecosystem: Building futuristic virtual stores

AR/VR in the connected retail ecosystem: Building futuristic virtual stores

With the proliferation of new-age technology in the global marketplace, retail experience has not been far behind in the adoption curve. Augmented and virtual reality (AR/VR), technologies are set to clock a global market worth $1.6 Billion by 2025. Gartner builds an...

/ January 21, 2020
Revolutionising business using computer vision

Revolutionizing business using computer vision

Computer Vision is a field of Artificial Intelligence which enables computers to interpret and analyze the visual world with better efficacy.  It has gained immense popularity in past few years in dynamic industries such as retail, insurance and manufacturing. These industries are...

Artificial-Intelligence-in-Retail

From Smart Mirrors to Supply Chain Planning, AI is Changing the In-Store Retail Experience

Artificial Intelligence is once again changing the way we shop. After disrupting the world of digital commerce, AI has seeped into the grassroots of consumerism and overhauled its next target — retail stores.  A study from Juniper Research predicts the adoption of...

5 Ways Retailers Can Stay Ahead Of The Technology Explosion

5 Ways Retailers Can Stay Ahead Of The Technology Explosion

Every day there seems to be a hot new technology grabbing headlines, promising to transform the buying journey by improving customer experiences. With technology evolving at lightning speed, how can retailers keep up with the technology explosion and keep their eye on...

/ March 29, 2018
The future reality of eCommerce: Augmented & Virtual

The future reality of eCommerce: Augmented & Virtual

‘I would love to buy this corner table for our drawing room, but I am not sure if it would go with the color of the wall’, says my mom, a fifty-seven-year-old lady who had spent the past hour scrolling through the...

/ November 17, 2017
Personalization is a goal all retailers should try to achieve

Personalization is a goal all retailers should try to achieve

“Tell me who your friend is, I will tell you who you are.” This could be rephrased to any retailer as “Tell me who your customer is, I will tell you how to sell”.  Just imagine you are in a crowded place,...

/ November 17, 2017

Harnessing Social Habits of Consumers using Analytics

A leading Insurance company used ZenSocial platform to create an effective go-to-market strategy for their wellness product in US and UK. ZenSocial is a big data platform that helps organizations generate contextual intelligence and create value from social media data. It can...

/ September 18, 2015

How can the Digital Retail enterprise avatar get you happier customers?

“Customer is the king” is a well-known adage that has been the driving principle for brands to build their customer led initiatives with visible success levels. Today, in the context of the connected world, wherein customers are sharing their desires online, exchanging...

/ September 10, 2015

What makes UK retail stand out?

UK Retail is the most vibrant, dynamic, exciting, competitive retail environment globally; in this blog, Zensar Retail Business Head, Andrew Busby, examines what are the trends & driving forces behind this and what this means for the industry. UK Retail leads the...

/ July 10, 2015
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