An open letter to Singapore Design Managers
Are you a Manager in Singapore overseeing UX design teams? Someone who may or may not be a practitioner, but is looking to mature the UX practice at your organisation? These three pointers will help orientate your progress. Dear Design Manager, Last...
How to know if you should build an internal UX lab
So, you’re doing more and more user research. You’re taking a user-centric approach to everything you do. Brilliant news. But you don’t have the capabilities in-house to conduct this research. What do you do? You could hire an external agency and use...
Grow Big with BigQuery!
What do you when you are the world’s largest search engine platform and need an urgent solution to manage all your ad-hoc searches. Probably you can innovate one. And that is exactly what Google did, back in 2006, when they came up...
Why are retailers moving to Google Cloud?
With the advent of disruptive technologies such as the internet of things, artificial intelligence and machine learning, the complexity and proliferation of data are on a sharp rise. As a result, terms like big data and cloud computing are now mainstream jargons in the...
EMERGENCE OF CITIZEN DATA SCIENTISTS AND AUGMENTED ANALYTICS
I came across the phrase “Citizen Data Scientists” during my research and was intrigued by it. Once I read more about it, I realized that it is nothing but a name for an advanced business user who is comfortable with the new-age...
Service Discovery in Microservices System I Zensar Blog
Microservices is an architectural approach towards software development that accelerates software delivery cycles and improves maintainability and scalability of the software. In microservices architecture, software products consist of multiple independent modules or services that can be made to interact via API. One...
How Augmented Analytics Is Redefining Decision-Making
Jim, the Sales Head of one of the leading pharmaceutical firms receives the monthly sales dashboard from his Business Intelligence team. He has to explain to the board why the sale of their top-selling drug has been at an all-time low for...
From ‘Good to Great’- How Insurance Carriers can use CX to build customer loyalty
A book I read, a while back was called, “Good to Great”. How do you go from being a good company to excelling at everything you do? One of the key differences is customer service: it’s easy to spot a company with...
Guidewire PolicyCenter – Testing Rating
One of the most critical components in a Guidewire PolicyCenter (PC) implementation is to integrate with a rating engine; this is typically either the Guidewire (GW) Rate Engine or an external rate engine like Oracle Insbridge, SoftRater etc. While testing this key component, validation...
Guidewire InsuranceSuite Implementations – To ESB or not to ESB, that is the question
Guidewire projects start with an inception phase, one of the activities during inception is where the integration team comes together to discuss and agree upon the integration architecture that will be used to make Guidewire’s products communicate with the our client’s existing systems landscape. Many...