Category: Technology

Bring on the Creative Strategists

Bring on the Creative Strategists

The havoc wreaked in the first half of 2020 has inspired new business models all around the world. In the early days of COVID-19, we saw remote work and curbside pickup quickly rise to the occasion, but we didn’t know how other...

/ June 22, 2020
Leveraging Augmented Intelligence as the Next Growth Driver

Leveraging Augmented Intelligence as the Next Growth Driver

AI – is it ‘Artificial intelligence’ or ‘Augmented Intelligence’?  Is there a difference? Well, one must give due credit to Hollywood for making AI a popular and fascinating concept for the masses. In 1927, we saw the first movie with hints of...

COVID-19 accelerates the Digital Transformation of the Insurance Sector

COVID-19 accelerates the Digital Transformation of the Insurance Sector

COVID-19 has impacted regions across the globe, creating a whirlwind effect on consumers, businesses, and the entire workforce. Mid-sized property and casualty insurance companies have not been spared. Today’s market volatility is affecting these businesses, and technology has the potential to transform...

/ June 1, 2020
Decoding the AI Revolution in Transforming Employee Experience

Decoding the AI Revolution in Transforming Employee Experience

In our previous blog, we talked about organizations reimagining employee experience to create a more engaged and productive workforce. With evolving technology, employees expect personalization in every aspect of their lives, including their experience at work. While smaller companies may find it...

Driving business alignment & innovation through HR digital transformation – A practitioners journey

Driving Engagement, Business Alignment, and Innovation through HR Digital Transformation – A Practitioners’ Journey

Never was the power of technology so beautifully put to use until the recent few years, where every leader from across domains has leveraged it to delight customers and employees alike. Technology has democratized engagement and experience, empowered organizations, and, most importantly,...

Re-thinking Digital Workforce with Intelligent Automation and the Digital Worker

Re-thinking Digital Workforce with Intelligent Automation and the Digital Worker

Twenty years ago,  less than 10 percent of humans were connected to the internet, and today over 60 percent of the world’s population is connected and highly dependant on the world wide web. Engineering innovation and the use of machines have helped...

/ May 26, 2020
AI in manufacturing: Tackle COVID-19 impact on inventory and warehouse management

AI in manufacturing: Tackle COVID-19 impact on inventory and warehouse management

Manufacturing is one of the hardest-hit sectors because of the country-wide lockdowns caused by the COVID-19 pandemic. As per a survey conducted in March by the Institute for Supply Chain Management, nearly 75% companies reported disruptions in one form or the other...

/ May 22, 2020
From OmniChannel to UniChannel — can Virtual Assistants fundamentally change how Customer Service works today

From OmniChannel to UniChannel — can Virtual Assistants fundamentally change how Customer Service works today

The Smart Speaker install base in the US is growing at 40% .This rate is faster than any other consumer device in the last century — pretty remarkable when you know that these other devices include Radio, TV, Smartphone, PC, and the Internet!...

/ May 21, 2020
Customer Experience during the COVID19 pandemic

Customer Experience during the COVID19 pandemic

I know, when companies everywhere are struggling to keep their heads above water in view of the global coronavirus pandemic, it is challenging to discuss Customer Experience. The C-Suite has their hands full dealing with business continuity plans, ensuring their employees’ and customers’ safety, enabling remote workers, and doing...

/ May 19, 2020
Automating defect detection using Computer Vision

Automating defect detection using Computer Vision

Automation has transformed 20th-century production lines. Now, a combination of robotics and artificial intelligence is taking automation to the next level, the smart factory. Artificial intelligence in the manufacturing market is estimated to be valued at USD 1.0 billion in 2018 and...

/ May 18, 2020
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