Category: Technology

DRIVING EXCEPTIONAL DIGITAL EXPERIENCES

Driving Exceptional Digital Experience

Introduction Digital transformation is no longer an option for firms. With most industries competing on customer experience and functioning on wafer-thin margins, technology has proven to be a key enabler for success by introducing automation and transparency in various processes. Still, many...

Retail Avatar - on the other side of 2020

Retail Avatar – on the other side of 2020

The term “New Normal” should be the first entry in our COVID-19 new normal dictionary. Retail industry and retailers, have seen the maximum upheaval since the outbreak of the pandemic. A fact widely accepted is, until the world sees a vaccine, we...

How AI will transform Team Meetings in the Post-COVID world

How AI will transform Team Meetings in the Post-COVID world

A significant number of workers across the globe have been forced to work from home due to the COVID-19 pandemic. Enterprises saw a temporary dip in workforce productivity; however, with time, employee productivity has surged. A survey with 42 Indian CXOs by...

/ July 6, 2020
Digital Supply Chains for the Next Normal

Digital Supply Chains for the Next Normal

The current disruption in the retail industry due to COVID-19 has forced retailers to revamp their existing supply chain. We have to agree that most of the retailers were caught ill-prepared for this scenario. All the industries are settling into new normal,...

/ July 3, 2020
Bring on the Creative Strategists

Bring on the Creative Strategists

The havoc wreaked in the first half of 2020 has inspired new business models all around the world. In the early days of COVID-19, we saw remote work and curbside pickup quickly rise to the occasion, but we didn’t know how other...

/ June 22, 2020
Leveraging Augmented Intelligence as the Next Growth Driver

Leveraging Augmented Intelligence as the Next Growth Driver

AI – is it ‘Artificial intelligence’ or ‘Augmented Intelligence’?  Is there a difference? Well, one must give due credit to Hollywood for making AI a popular and fascinating concept for the masses. In 1927, we saw the first movie with hints of...

COVID-19 accelerates the Digital Transformation of the Insurance Sector

COVID-19 accelerates the Digital Transformation of the Insurance Sector

COVID-19 has impacted regions across the globe, creating a whirlwind effect on consumers, businesses, and the entire workforce. Mid-sized property and casualty insurance companies have not been spared. Today’s market volatility is affecting these businesses, and technology has the potential to transform...

/ June 1, 2020
Decoding the AI Revolution in Transforming Employee Experience

Decoding the AI Revolution in Transforming Employee Experience

In our previous blog, we talked about organizations reimagining employee experience to create a more engaged and productive workforce. With evolving technology, employees expect personalization in every aspect of their lives, including their experience at work. While smaller companies may find it...

Driving business alignment & innovation through HR digital transformation – A practitioners journey

Driving Engagement, Business Alignment, and Innovation through HR Digital Transformation – A Practitioners’ Journey

Never was the power of technology so beautifully put to use until the recent few years, where every leader from across domains has leveraged it to delight customers and employees alike. Technology has democratized engagement and experience, empowered organizations, and, most importantly,...

Re-thinking Digital Workforce with Intelligent Automation and the Digital Worker

Re-thinking Digital Workforce with Intelligent Automation and the Digital Worker

Twenty years ago,  less than 10 percent of humans were connected to the internet, and today over 60 percent of the world’s population is connected and highly dependant on the world wide web. Engineering innovation and the use of machines have helped...

/ May 26, 2020
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