Category: Industries

The Next Wave of Manufacturing to Destroy the Passé Leaders and Create New Ones: Smart, Connected, Efficient and Green

Why strengths of a large established manufacturing firm can also define its limitations Clayton M. Christensen in his award winning book ‘The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail’ pointed out two key finding that are today more pertinent...

/ June 17, 2016

Honey, I shrunk the store!

Here is a fact. If Australian Retailers can shave 2% off their shrinkage, it can create close to 2000 jobs in Retail! This is assuming a large percentage of the savings is ploughed back into the business. Shrinkage costs retailers down-under(Australia) a...

/ June 17, 2016

Avoiding Student Syndrome in Sprints

As per Scrum guidelines, sprints last anywhere between one and four weeks. The team needs to decide on sprint length based on its comfort level and the required feedback loop frequency, and the team needs to keep that same pace going until...

/ June 17, 2016

Aligning your Retail Function to the OmniChannel Mindset – Top Factors to Consider

Omnichannel has become a buzz world across the commerce marketplace, and is on the key agenda/focus for top bosses for few years now. Some are ruling it, some are working it, and are some are still contemplating it. Beyond the buzzwords, the...

/ June 14, 2016

What really is OmniChannel Commerce?

I was recently reading a post shared on twitter and it felt like Omni channel was being used for everything eCommerce. Omni channel is considerably a popular buzzword in the retail & ecommerce game.  But it gets thrown out too often than...

/ June 6, 2016

Bordeaux vs Burgundy?…..or how to choose your Omni-Channel Commerce System Integrator

So you finally closed that big account and the Boss invites you over to his house for a celebratory gathering. You of course asked him what you can bring…..and then he says it, ‘Arnie (some names have been changed to protect the...

/ May 31, 2016

Returns – An opportunity or a problem!

My LG HBS800 was giving me trouble for a week now and finally gave up on me yesterday. It was 6 months old. Incidentally, I had thrown away the receipt. To set things right i went to the store yesterday, and spent...

/ May 24, 2016

What makes UK retail stand out?

UK Retail is the most vibrant, dynamic, exciting, competitive retail environment globally; in this blog, Zensar Retail Business Head, Andrew Busby, examines what are the trends & driving forces behind this and what this means for the industry. UK Retail leads the...

/ July 10, 2015

Why a complete Customer 360 view is important?

Technology is being leveraged to fundamentally change insurance business models. In the highly competitive insurance environment there is a huge pressure to increase efficiency and stream operations. As of now, in the insurance industry there is a huge gap and while policy...

/ May 26, 2015

2015: Relentless Pace of Change

Five for Fifteen It seems hard to imagine that we are already 4 months into the year and the pace of change in retail continues to be relentless; so just how is 2015 shaping up and what are the standout trends we...

/ May 6, 2015
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