Category: Industries

Aligning your Retail Function to the OmniChannel Mindset – Top Factors to Consider

Omnichannel has become a buzz world across the commerce marketplace, and is on the key agenda/focus for top bosses for few years now. Some are ruling it, some are working it, and are some are still contemplating it. Beyond the buzzwords, the...

/ June 14, 2016

What really is OmniChannel Commerce?

I was recently reading a post shared on twitter and it felt like Omni channel was being used for everything eCommerce. Omni channel is considerably a popular buzzword in the retail & ecommerce game.  But it gets thrown out too often than...

/ June 6, 2016

Bordeaux vs Burgundy?…..or how to choose your Omni-Channel Commerce System Integrator

So you finally closed that big account and the Boss invites you over to his house for a celebratory gathering. You of course asked him what you can bring…..and then he says it, ‘Arnie (some names have been changed to protect the...

/ May 31, 2016

Returns – An opportunity or a problem!

My LG HBS800 was giving me trouble for a week now and finally gave up on me yesterday. It was 6 months old. Incidentally, I had thrown away the receipt. To set things right i went to the store yesterday, and spent...

/ May 24, 2016

What makes UK retail stand out?

UK Retail is the most vibrant, dynamic, exciting, competitive retail environment globally; in this blog, Zensar Retail Business Head, Andrew Busby, examines what are the trends & driving forces behind this and what this means for the industry. UK Retail leads the...

/ July 10, 2015

Why a complete Customer 360 view is important?

Technology is being leveraged to fundamentally change insurance business models. In the highly competitive insurance environment there is a huge pressure to increase efficiency and stream operations. As of now, in the insurance industry there is a huge gap and while policy...

/ May 26, 2015

2015: Relentless Pace of Change

Five for Fifteen It seems hard to imagine that we are already 4 months into the year and the pace of change in retail continues to be relentless; so just how is 2015 shaping up and what are the standout trends we...

/ May 6, 2015

Top 10 benefits of Retail Analytics on Cloud

Analytics and business intelligence are among the top technology-priorities for retail CIOs. A recent survey by the analyst firm Research found that 92% of CIOs and IT professionals feel the Cloud is good for business, although only 31% admit to having adopted...

/ January 9, 2015

The Millennials Have Arrived

The Millennials Have Arrived Bold, brash, impatient, demanding…….are you ready for your new breed of customer? One who doesn’t conform, isn’t loyal, wants everything now and ultimately will destroy your brand if they don’t get what they want? Excite, engage, explore, expand...

/ October 29, 2014

Achieving and Sustaining Meaningful Use

Hospitals have invested enormous amounts in terms of Financial and Human resources in the adoption of Electronic Health Records (EHRs). Whilst some hospitals are receiving Meaningful Use Vanguard Awards and being recognized as leaders in achieving Meaningful Use (MU), others are struggling...

/ August 7, 2013
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