All posts by Anupam Mittra

From ‘Good to Great’- How Insurance Carriers can use CX to build customer loyalty?

From ‘Good to Great’- How Insurance Carriers can use CX to build customer loyalty

A book I read, a while back was called, “Good to Great”. How do you go from being a good company to excelling at everything you do? One of the key differences is customer service: it’s easy to spot a company with...

/ June 26, 2018
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