Month: November 2020
On the other side of sales: Finding the balance between speedy service & sustainability
It’s that time of the year that every retailer waits for, to turn ‘Black’ from ‘Red’! We’re referring to the move from the excitement of the Black Friday sales to the season of Holidays and Gifting. No analytical model will be able...
Correcting faulty customer addresses with Machine Learning: Part 2
In part 1, we learned about importance of address matching, challenges and common algorithmic approaches for address matching. In part 2, we will talk about importance of Machine Learning in address matching and various Machine Learning approaches that can be used. Importance...
Correcting faulty customer addresses with Machine Learning: Part 1
Introduction We’ve all taken really well to having an online presence, but that in no way has diminished the importance of our physical addresses. In fact, when we interact with any company, we are often authenticated through our name and address. This...
Tangible Extended Reality (XR): How Haptics will enable close to real-life experiences
Humans are visual beings. We tend to learn a lot more if the information is presented visually rather than in a written or oral form. That’s why most of us would rather watch a YouTube tutorial for troubleshooting our washing machines or...
Zensar High Velocity Enterprise™ Model
How is Zensar driving High Velocity Enterprise™ to support clients? Businesses today face stiff competition from nimble rivals to meet consumer demand for more reliable, faster, and increased customized experiences across channels. Simultaneously, pressure mounts from business partners and investors to deliver...
Unusual to Usual – Shift in Supply Chain 2020
The pandemic has led to several customer behavior changes and supply chain issues that call for a unified supply chain with greater visibility for stakeholders at both ends. However, the push for digitization of the supply chain is not new – it...
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