Month: April 2019

Why is AI enabled Omnichannel Conversation the need of the hour for a seamless Digital Customer experience?

Emerging Conversational AI and Customer Channel Trends Today, the rise of digital transformation has accelerated with New and Exponential technologies and 2019 will be an inflection point for Conversational AI. Gartner estimates that 25% of all customer service support channels will be...

How-can-the-CIO's-organization-harness-the-power-of-Digital

How can CIOs Harness the Power of Digital in their Organization?

Digital Transformation is no longer optional in the corporate world. With the global technological revolution gearing exceptional pace, countless job roles are witnessing dramatic overhauls, primarily that of the CIO. In fact, CIOs are even being considered as one of the most...

/ April 1, 2019
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