Month: February 2018

Change management for digital relaunch

Change management for digital relaunch

Relaunching an existing digital product can be both an exciting opportunity to improve your product’s performance and an unnerving mission to satisfy your customers’ needs and expectations. To succeed at both, you need to manage the process carefully. Digital relaunches have the...

Business and Social Media Sentiment Analysis

Business and Social Media Sentiment Analysis

Customers may forget what you said but they’ll never forget how you made them feel. – inspired by Maya Angelou In a competitive market wherein corporations compete for clients; patron satisfaction is seen as a key differentiator. Studies say that a ‘totally...

/ February 18, 2018
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