Organizations’ IT Infrastructure will function best when a continuous set of “eyes” are closely analyzing its health and availability; and proactively identifying the issues that keep the business up and running.
What plays a pivotal role in defining an overall IT monitoring strategy is ensuring a healthy data center along with end user experience coverage.
With the increasing demand for agility with resilience in IT Infrastructure, it is essential to align the dynamic business needs with the complex IT infrastructure (heterogeneous architecture – physical, virtual and cloud based environments).
With Zensar’s proven processes and strong partner ecosystem, we have enabled robust monitoring services that provide insight into the environment (ie: Servers, Desktops, Databases, Middleware, Business Applications, End User Applications, Storage, etc.) which has helped optimize the IT Infrastructure growth plans of leading organizations.
ZenMon® (Zensar’s Monitoring) Framework is based on People, Process and Technology that enable the key drivers to transition the entire monitoring to the next level. The integrated ITIL based process strengthens the entire workflow that is defined for smooth enablement of monitoring in the stipulated timeframe.
Since technology is evolving at an unprecedented pace, the current critical need is for deployment of an automated detection solution and service to on-premise, hosted, cloud based (AWS / Azure etc.) or hybrid solutions, that enable the monitoring for health and availability of the IT Infrastructure which hosts business critical applications, and correlating it with end user experience.
Stay tuned to read more on monitoring approaches, monitoring automation, the monitoring maturity model, best practices and Zensar’s value proposition.
About the Author
Saurabh Shrivastava, IM Practice Project Manager