Zensar Technologies Cited in Gartner 2016 Competitive Landscape Report : Westborough, MA
Press Release | 12 May 2016
Zensar Technologies, a leading digital solutions and technology services company, was cited in the March 17, 2016 "Competitive Landscape: Leveraging Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, North America" [ID G00294372], by analyst Christine Tenneson of Gartner.
Gartner states “End-user interest and demand for alternatives to OEM support for data center and network maintenance are increasing, fuelled by a need for cost optimization, particularly for post warranty and EOSL data center and network devices.”
Zensar is listed in the hardware support market landscape of providers as a Multi-Vendor Support (MVS) provider, defined as ‘a hybrid of resale/collaborative/TPM’ service providers.
Commenting on this citation, Sandeep Kishore, Chief Executive Officer and Managing Director, Zensar Technologies said, “We feel this recognition from Gartner underlines our customer focused delivery, successful partnerships and industry leading practices. Our expertise enables our customers to benefit from visible cost optimization, hence helping them remain competitive in the global marketplace. We are committed to enhancing our delivery standards to support the digital transformation needs of customers, which has a significant reliance on robust infrastructure frameworks.”
“Zensar is honored to be included in Gartner’s Competitive Landscape Report,” stated Scott Fiore, Senior Vice President, Global Head - Multivendor Services, Zensar Technologies. “We believe Gartner’s classification of our services is indicative of our commitment to service excellence over the past 26 years as well as our unique ability to address the enterprise needs of today and the future through our modular service packages which provide our customers flexible, cost effective infrastructure on demand,” Fiore said.
Zensar offers three customized Multi-Vendor Support (MVS) packages; MVS, MVS+ and MVSlifecycle which provide enterprises:
- Continuous improvement from proactive alerting to trending analysis through state of the art technology, enabling higher visibility into IT infrastructure
- Comprehensive asset tracking and reporting
- Dedicated account management team, on-site field engineering, remote technical support teams and a world class global logistics organization
- Flexible SLA model and agile delivery methodology to meet the unique needs of every organization