Pre-configured SAP R/3 Pharma Vertical Solution from Zensar

The Customer

Associated Capsules Pvt. Ltd, a leading company in ACG Worldwide Group, is the world's second largest producers of empty hard gelatin capsules. They are known for precision in manufacturing, intensive in-process controls, reinforced by rigorous statistical techniques and analysis.

The Business Challenge

• With 40 years of growth and experience, the operations at Associated Capsules Pvt. Ltd.became too big to manage using standalone IT systems.
• The company started serving different markets through multiple channels of distribution and in different countries. There was a need of an integrated information system to manage its worldwide customer base .Handling the complexities of these processes was difficult.
• Managing stringent requirements of various drug authorities like US FDA, cGMP and meeting ever increasing customer expectations became the need of the hour.
• t became necessary to integrate the information from various business fields like marketing, procurement, manufacturing, quality assurance, finance and control systems.

The Solution

The ACG Team partnered with Zensar being impressed with the deep functionality that was mapped tightly with the key requirements of ACG in the pharma vertical. Zensar implemented SAP R/3 in three capsules and in its two packaging plants in a record time of 5 months. Modules implemented were:

• Stage I
  
  • Financial Accounting &Controlling.
  • Sales and Distribution with Zensar's Export Management System.
  • Materials Management
  • Production Planning
  • Quality Management
• Stage II
  
  • Plant Maintenance
  • Asset Management
  • Ware-House Management
  • Business Warehouse

Business Benefits

The major business benefits achieved by the client are as follows:

• Enabled interoperability between heterogeneous applications.
• Increased Customer Satisfaction.
• Improved online status on customer orders.
• Controlled and secured documentation.
• Complete documentation for audits available online.
• 100% batch traceability of the materials.