ZBOT for Insurance: Bots are being leveraged by the insurance and Financial services to revolutionize the way they interact with their customers. ZBOT for insurance has prebuilt capabilities that integrate with your back end systems to help customers. All of this is delivered while ensuring no mission critical data leaves your core systems unless absolutely necessary.
Some of the functionalities that come prebuilt are:
- Quote Calculator: Helps user to calculate basic quote for the interested products
- Claim Status: Self service claim status check and acknowledgement
- Product Search: Search for the best product suited to the customer needs based on demographic and personal information
- Insurance meeting setup: Setting up a meeting with broker based on conversation or interest in a product and customer location