ZBOT for Hospitality : The hospitality industry is on a journey to accelerate ways to ensure their customers can get as much done through self-service and be able to map out their stay. ZBOT is the answer to this with prebuilt functionalities that can ensure customers in the hospitality industry can get things done on their own and at their convenience. ZBOT can help the hospitality industry gain valuable insights into customers, cross sell and upsell their ancillary services unclog valuable labour from mundane room tasks and provide their customers with instant service.
Some of the functionalities that come prebuilt with ZBOT are:
  • Wi-Fi Password Notification - Deliver Wi-Fi settings directly to the user’s Facebook messenger
  • Checkout Reminder: Let the bot remind you one hour before checkout and ask for extending the stay
  • Request for Room Service: Request for room service for cleaning, repairing, need for toiletries, laundry service etc
  • Service Reservation: Reserve table for two, spa massage or check for gym timings
  • Wake up call set: Directly set a wake up call by pinging the bot
  • Concierge: Book tours, request for taxi and make restaurant reservation
  • Dual Settings: Allow customer service to handle complex queries
  • Food and Services ordering: Let your customers select food items and order on the messenger

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