Digital Workplace

Enabling ‘User-First’ Workplace Strategy

Transform your traditional IT led model into a business led model

Zensar’s Digital Workplace Services embraces a ‘user-first’ workplace strategy by providing 360-degree visibility into the organization and its end users – resulting in higher productivity and improved business performance. Zensar’s proprietary 3Ps Model (Preventive, Predictive and Proactive), combined with global solution centers, enables end-to-end Digital Workplace management (from Smart Desk to Intelligent PC lifecycle management) to optimize your workplace transformation. The result is a solution that is Business Aware, User Aware and Change Aware.

Key Performance Indicators

30% Improved Employee Productivity

The real difference for an organization is not the technology or application, but the people who make the business happen every day. Zensar’s 'user-first' workplace solution goes beyond 'technology-first' and enables enterprises globally to deliver IT services from the end user lens and improve user productivity up to 30% in real time measurable terms.

45% Elimination of End Users Issues

In today’s world end users globally want to be enabled to “do-it-myself” before they reach out to IT support. Business also demands enablement of users in a real sense by proactively eliminating their issues. Zensar’s 'outside-in' solution model transforms a reactive support model into a preventive, proactive and predictive model by eliminating issues up to 45%

360 Degree Visibility Across the Enterprise

CXOs, business stakeholders and IT leaders’ priorities, and most importantly their perspective about IT services for end user communities, are witnessing a dramatic change. They are now more focused on the business results, including a highly engaged and productive workforce. Zensar’s quick 'plug and play' solution builds a digital foundation layer without disrupting existing technology investments and support models, and enables 360 degree visibility of end user experience.

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Zensar Technologies Named in Gartner 2017 Magic Quadrant for Managed Workplace Services, North America and Gartner 2017 Magic Quadrant for Managed Mobility Services, Worldwide.

* Gartner Magic Quadrant for Managed Workplace Services, North America [G00312948] Analysts Daniel Barros, Helen Huntley, Karen A. Hobert, January 30, 2017. Gartner Magic Quadrant Managed Mobility Services, Worldwide [G00294111], Analysts Katja Ruud, Eric Goodness and Leif-Olof Wallin, October 27,  2016.

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