Related Services

Testing
Application Development
Business Process Managemen
Customer Relationship management
Oracle EBS

 

Database Services

Database administration services are a highly specialized skill needed by virtually any business with a computerized information system capability.

Zensar’s dedicated Database Administration Practice built the offerings after a thorough analysis of customers’ concerns and expectations vis-à-vis the business and technology challenges. Partnering with Zensar for your DBA requirements is akin to insuring your business with a quick recovery for system failures and outages.

Niche technologies like Real Application Clusters (RAC) and Single Sign On (SSO) along with the finesse in creation of repositories, sturdy support processes and flexible engagement models have put our DBA service team in a different league. Our strong team of associates with exhaustive domain knowledge and exposure to varied technology platforms has come up with a unique customer-oriented delivery – The Shared Support Model. This model gives the double advantage to the client in terms of increased cost-benefit and in-depth resource expertise.

 

Service Offerings

 

DBA_Service_Offerings


Value Proposition

• Oracle Platinum Partner
• End-to-end services delivery: Strategize, Architect, Design, Build, Deploy and Maintain
• Evolved Database Administration Practice: Successful administration of very large database (VLDB) environments as well as, architecting of high-availability and high-scalability solutions
• Cost Effective Execution Models: 24x7 Onsite-Offshore execution model and shared service model to provide cost effective solution to clients
• Flexible support options: Bronze Support 8x5, Silver Support 16x5 and Gold Support 24x7 depending on the client’s criticality of requirements and choice
• State-of-the-art test lab for complex solution simulations
• Subject Matter Experts with cross learning and best practices available for consultation on critical and complex technology solutions
 

Client Speaks

Aditya Fotedar – CIO, Wyse
On R12 Upgrade done by Zensar DBA’s
“Having the Zensar offshore DBA team managing our Oracle environments for a length of time, definitely influenced our decision on our R12 Upgrade. In true sense it felt as if it was Wyse’s team that just happened to be working out of Zensar’s facilities. In our vision and desire to always stay current with our technology footprint, we do challenge our DBA and technical teams from time to time - and I would like to applaud the DBA team’s efforts and expertise in facing these challenges successfully with us”

Terence Ng: Director IT - Global Information Systems, Audatex
 “We are now officially live on Oracle R12, and our R12 upgrade project was ahead of the planned schedule. We appreciate the hard work and the commitment demonstrated by the Zensar team in making this project a successful one. I would like to specially note the contribution of the DBA team whose meticulous planning ensured a smooth production upgrade and stable environment after upgrade ”

Paul Carrington: IT Services Manager, NAAFI
“After choosing Zensar as the strategic partner to implement R12, the DBA service offered an all-round solution. Architecting a complex solution using 11g RAC, DR, DMZ to work with Oracle EBS R12 and implementing it well within the Go-Live date was a major accomplishment.” I have worked with many Oracle support staff, outsourcing organizations, ASP's and consultants. I rank Zensar DBA team highly in that they offer comprehensive technical support, tailored support times, out of hours call out and onsite support when required”



 

Case Studies

Database Administration & Support for a US based global leader in Cloud Computing

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White Papers

Zensar's solution blueprint is an answer to all the limitations of a traditional software development approach like difficult end to end functional and technical traceability, synchronizing documentation, insufficient customer bandwidth, inaccurate translation of Domain specifications etc.

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